Software updates

[Jbabyrose]

I'm confused as to why my phone isn't showing any updates past one ui 6. Iv had this phone for a couple months now.

[Bewitching]

Did you purchase the phone used? Because the date on the SE for Android status says August of 2024.

[Jbabyrose]

I bought it unlocked

[Mujibar]

It's clearly a secondhand phone. You didn't answer my question. Have you contacted Straight Talk about not getting updates? There may be some settings that need to be updated for the phone to connect to their update servers.

[Jbabyrose]

I haven't called straight talk yet I didn't consider that

[Jbabyrose]

.

[Mujibar]

Try contacting them first. If that doesn't work, the only other thing I can suggest is to connect your phone to a computer and try using Smart Switch. See "software update via Smart Switch on your Windows PC or Mac" on this page:

https://www.samsung.com/us/support/answer/ANS10002027/

[Jbabyrose]

Okay

[Jbabyrose]

Walmarts ai says they are sold as new

[Mujibar]

I highly doubt that it's new, based on the model code and the software information. It's also a 2024 model that you've had for two months. Pretty sure it's not new.

[Jbabyrose]

I understand it's not fully new but new to me