Too many incorrect unlock attempts

[userL1nZptBUlJ]

I again am getting my S24 locked with the message "Too many incorrect unlock attempts" when it is in my pocket. 

This is quite serious. This could happen randomly when I need to use my phone for a critical situation (it controls many personal and business functions) and it would be locked for 30 minutes. I cannot express how frustrating I feel that this can happen.

Accidental touch protection is ON

Touch sensitivity in OFF

Unlock methods include fingerprint and face, for convenience due to a strong password.

This must be resolved. I cannot have a risk of my phone randomly locking up.

Can I get advice please?

[meself]

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[SenseiKayJayy]

What kind of phones cases do you have? My phone does the same at times. Thats only when i press hard on it in my pocket or my s pen :pen: isnt inside its slot. I recommend a full otterbox case or a wallet case like this.

[userL1nZptBUlJ]

Hi

I don't know why you're referring to an s-pen or the case. There's no s-pen with this model, and the case has nothing to do with it since the software is letting this happen. You're having the same issue and you're also looking for a solution.

As I was clear in my initial post, accidental touch protection is on.

[SenseiKayJayy]

Also make sure that the accidental touch is on as well.

[userHEreCEp4vv]

There is also a pocket protection setting you can turn on as well.

[userL1nZptBUlJ]

Are you referring to accidental touch protection or something else? I don't see anything else you're referring to... please explain

[SenseiKayJayy]

I'm sorry I misread.

[SenseiKayJayy]

Quick question. Have you ever dropped your phone? Or anything like that?

[userL1nZptBUlJ]

Never. Nothing like that.