Gamermom3
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3 weeks ago in
Galaxy S24
Is anyone else having issues with their phones since the new update? My screen now just blacks out doesn't respond when I try to wake it up and when it does the light is so low I can't see. This happened 5 times in the last hour. I'll then get a pop up that says "UI process system not responding" like **bleep**!? I thought this update was supposed to be better! It's making my phone act horrible I didn't have any issues with 24ultra until this update.
3 Replies
SammyNerd83
Comet
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3 weeks ago (Last edited 3 weeks ago ) in
Galaxy S24
Take your phone to the local UBreakiFix store, or if you are in a city with a Samsung store, take it there. This is not normal. There is no way that the software is doing this. However, if it is a software glitch, you will probably have to wait until the next software update. Although potentially at a Samsung store or UBreakiFix store they may be able to flash it with brand new software, however that does involve factory resetting it which means that I hope you have a smart switch back up I keep one personally on a flash drive that I update once a month.
Gamermom3
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3 weeks ago in
Galaxy S24
Yea i think I'll have to do that tomorrow. Every time my screen goes to sleep I can't get the screen to come right back on and it goes super dark the brightness is turned all the way down. Then I get that error this is ridiculous.
Gamermom3
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3 weeks ago in
Galaxy S24
I have UI 6.1 I updated my phone recently. I have Android version 14. I was texting with Samsung and they helped me clear my cache and it fixed the issue for me. I haven't had any issues since then. I hope it stays that way.