Original topic:

Visual voicemail

(Topic created: 4 hours ago)
78 Views
cazzmear
Asteroid
Options
Galaxy S24
Some of my phone calls are going to my visual voicemail and I don't like it!
How do you turn off visual voicemail? TIA
Cazzmear 
0 Likes
3 Replies
BrüZZi
Supernova
Options
Galaxy S24

Try disabling the app:
⁃   Settings  
⁃   Apps  
⁃  Visual Voicemail App  
⁃   Scroll All Down  
⁃   Click Force Stop
     And/Or Disable  
⁃  Confirm.

If you cant disable it, contact your carrier as they're responsible for your visual voicemail and should be able to turn it off for you.

cazzmear
Asteroid
Options
Galaxy S24
Thank you so much. I will try
0 Likes
realaud
Honored Contributor
Options
Galaxy S24

Visual voice mail is just a shell to make it easier to access the messages in your voicemail box and listen to them in the order you want. You don't have to use it, the messages will still be in your voicemail. If some calls are going direct to voicemail, that's a carrier issue and will still go directly to voicemail, visual or not. Keep in mind some telemarketers have tools that bypass ringing your phone and go direct to your voicemail. Network issues will send calls directly to voicemail. Blocked calls will also go directly to voicemail. As I said, voicemail is voicemail, visual or not. So, the calls that are "going directly to your visual voicemail" will still go direct to voicemail.

0 Likes