Original topic:

While browsing Samsung Health shopping list, freezes phone and not responding

(Topic created: Tuesday)
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Eriearea51
Asteroid
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Galaxy S24

Never had much issue with S24 Ultra but while browsing Samsung Health shopping list, my phone had frozen up. It wasn't responding to any tabs while on Samsung Health shopping list. I do like some of the recipes, they look tasty šŸ™‚

7 Replies
MrGhoul
Sun
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Galaxy S24
Did you restart your phone? A simple restart fixes glitches and hiccups.
Eriearea51
Asteroid
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Galaxy S24
I had did a system check and closed out the app. It's probably a bug in the app. šŸ¤·ā€:female_sign:
Dan2023
Honored Contributor
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Galaxy S24
What is this shopping list that you speak of? I use the Samsung Health app all day, every day, but I've never seen a shopping list there. I'm curious to have a look.
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Eriearea51
Asteroid
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Galaxy S24
Oops my bad it's in Samsung food app. I was in Health then I click a link that brought up the store to download Samsung Food.
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realaud
Honored Contributor
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Galaxy S24

Are you referring to the shopping list feature on the Family Hub refrigerator that you synced with your phone?  If you are having a freezing problem with the shopping list, you can try this.  Since the app links with Smart Things, try clearing the cache of Smart Things and/or the shopping list app (if it's a separate app).  Long press the Smart Things app icon and then tap the circled "i" on the top right of the popup.  This will bring up the app settings. Scroll down to "storage" and tap that.  At the bottom of the screen you will see the option to clear cache.  Tap that and reboot your phone.  try accessing your shopping list again and see if that helped. If it did not, look for the posts on here for wiping the phone's cache partition and follow the instructions. You might also try uninstalling and reinstalling the shopping list app.

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Eriearea51
Asteroid
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Galaxy S24
No it's in Samsung food app
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realaud
Honored Contributor
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Galaxy S24

Try uninstalling, deleting the cache partition and reinstalling the app.  I just downloaded it to my A54, and have no issue with it.  Did you download it as a separate app from the Galaxy store, or from within Smart Things?

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