Getting text notifications in status bar, but when going to messages no new messages show unread

[Mao-mao]

I just upgraded from s24 to s25 and my messages are weird. I get the text notification In my status bar but when I go to messages it doesn't show the blue dot for what message it's for. It looks like all my messages are open. I'm kinda regretting the phone. I can't find a way to fix it and when I'm trying to type something the 3 buttons at the bottom don't disappear and I can fix the message I typed 

[realaud]

You should see a number next to it.  I imagine it says "now", and then if you leave the app and reopen it, it will switch to a number.  I don't know why tapping the notification does not take you directly to the message. Clear the caches and see what happens.

[realaud]

I knew I had seen numbers on messages I chose not open - things like OTPs, appointment reminders, my auto-pay notices.  If I see it in the notification, I generally just take note and don't enter the app.  Next time I go to the app there is usually a number with how many messages I didn't "read" in a chat.

[Robin621k]

I can't have that there, has to be cleared for me.
OCD in me dictates that.

[realaud]

Simetimes I tap "mark as read" in the notification, but I have no need to actually enter the app for those items. It doesn't really bother me, because generally the numbers don't even register in my brain. Much the same way the number on the stacked notifications don't register.  Besides, I usually go in and delete them every couple of days.

[realaud]

This is what I see when I upen the app to an unread text. Second pic Is what I see when I tap the arrow in the notification bubble. If I were to just tap rhe bubble, it would take me diectly to the message.

[Mao-mao]

Yes the first picture. I don't have that anymore. And the second pic i have that option but not the first one. I'm not sure why. Even if i clear the notification center and go to my messages I don't know who texted me so I gotta guess and click on my texts to see who recently sent me something

[realaud · Accepted solution]

Try clearing the app cache. If that does not work, clear the app data. If you clear the app data, it will not harm your messages, but you will have to reset all your settings.

[Mao-mao]

I just tried clearing the app cache but it didn't work 😕

[Mao-mao]

I cleared the app data and it worked. Thank you for helping me

[realaud]

Good.