How to solve can't play video while on call galaxy s25

[jsZawBP]

I've been using Galaxy phones all the time and never had this problem. This new S25 Ultra is having this issue. How do I resolve this?

[Members_VwaWXN3]

I am also experiencing this. Any updates?

[ToWatchYourJob]

Same issue. I just upgrade my phone to lastest S25 ultra. I spend 2.3k and expect a really huge difference. But this is really big thumbs down.

[userkjotWDlocP]

Same here. This has really been a disappointment.

[kichou]

I'm using a Samsung S25 it is brand new and somehow, whenever I'm on a call (Messenger or WhatsApp), I can't play a video in the browser or in an app[pre installed apps like youtube ,instagram facebook reels works fine during call]. I can see the play button but nothing happens when I click it.When i drop the call it works just fine. I tried separate app sound still does not fix it , and also tried factory reset.

[XanderQc]

Has this been acknowledged yet? This didn't happen before, it was introduced with the beta version of oneUI 7 you guys shipped with the S25 line-up. 

You sold us a phone and got us to beta test it. Very frustrating.

[usermzeJaY3BsM]

Wow!  It is simply amazing to me on how many people are so rude on a phone call that they have to get their entertainment from a different source WHILE occupying someone else's time.  When I get a phone call, I go into a different room, or pause the show I am watching so I can devote my attention to the conversation at hand.  I guess I am a dying breed.  Good luck in the future trying to advocate for common courtesy when this behavior is the norm!  Uncommon courtesy FTW!