Original topic:

S25+ Poor customer service

(Topic created: 3 hours ago)
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user3MLRw7CmNg
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Galaxy S25

Wife received S25+ four days ago. Screen is so dim It is unusable outdoors. After two calls it could not be fixed. Shipped her trade in two days ago. In order to return the S25, she has to return it, wait until they receive BOTH phones, then they will return her old phone. So...she will be TWO WEEKS WITHOUT A PHONE! NOT ACCEPTABLE! 

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Galaxy S25
Never ever ever ever immediately return trade in until you test drive the new one. They give you a two week window!
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Galaxy S25
Absolutely! Made that mistake ONCE and never again!
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