Original topic:

S25 Ultra Different Notification Issue

(Topic created: 4 hours ago)
208 Views
AshleySavala
Constellation
Options
Galaxy S25

I've been an avid Samsung user for many years, and just upgraded from the s24 ultra to the s25 ultra. The s25 is playing the same notification sound for every single app. For example, my WhatsApp, ring doorbell, text messages, Facebook, Gmail, etc all make the same alert sound and there's no way to make the app play their default sounds. I spoke with 2 different Samsung employees on chat and they both told me it was not possible and they have no record of notification issues. So, I proceed to drive to an authorized repair shop and they told me its a Samsung software issue and my best bet is to return the phone until Samsung fixes their issue. 

 
Anyone else having this issue? Any idea when a much needed software update will be released?
 
Do better Samsung!
0 Likes
6 Replies
Oxford
Neutron Star
Options
Galaxy S25
Settings > Advanced settings > Manage notification categories for each app

Make sure "Manage notification categories for each app" is turned on, that way you can change the notification for each individual app.
0 Likes
AshleySavala
Constellation
Options
Galaxy S25

I'm not looking to  change the notifications for each app to the generic options listed.  I want each app to play the notification sound that the app comes with.  For example, my ring doorbell should be making the annoying ring sound that it's so well known for.  But even with the settings you suggested, it still makes the same exact sound that everything else on my phone does.  

0 Likes
realaud
Honored Contributor
Options
Galaxy S25

Have you tried changing the notification settings from inside the app, using the app settings?  I believe you can set it to app provided sound.  Otherwise, since you have reset your phone and it's still behaving this way, put in an error report through your device care settings or the support tab in the members app.

0 Likes
AshleySavala
Constellation
Options
Galaxy S25
Thank you, yes I've tried this, but the app provided sound is set to the exact same sound name on every app. šŸ˜­
0 Likes
Stevekim24
Galaxy
Options
Galaxy S25
You have to go to notification, click on advance setting, scroll down, and turn on manage notification categories for each app.
1738605423252.jpg
0 Likes
AshleySavala
Constellation
Options
Galaxy S25
I've done this, also done a factory reset. It shows its using the app default sound, but its not.
0 Likes