My S25 Ultra arrived on Saturday. I used the Smart Switch app to transfer the data from my old phone, an S20 via Wifi. This was largely successful with most things being set up on the new phone as they were on the old phone. I was able to transfer my Google Maps Timeline history by using Maps to restore the S20 Timeline backup. This took a few goes but worked eventually after 24hrs or so.
My issue is that the S25 Ultra has not recorded a single visit in my Maps Timeline. I have tried restarting (the phone), disabling & enabling (the app, timeline, location, location sharing etc), clearing the data, cache, uninstalling & reinstalling (the app), removing my Google account and logging it back in again. I have logged out my S20 from my Google account, which was still recording timeline visits up until that point.
I recall there used to be a Google settings page where you could enable and disable which devices are able to record timeline visits on your Google account. That seems to have gone now. The S25 and the S20 are both listed as being on the account, but with no tick boxes to enable or disable them. The S25 is apparently backing up data and I can manually edit to add timeline visits. It simply doesn't record timeline events automatically, even if it is navigating and/ or sharing its location with another person.
Does anyone know how to get the S25 Ultra to record timeline visits automatically like my S20 does?
Has there been any progress on this issue? I'm having the same problem with my S25 Ultra. However, my father's phone doesn't have this issue even though he has the same model and bought it at the same time and from the same store as I did. My father and I used Smart Switch to transfer the data, but only my S25 Ultra doesn't record any timeline at all. I even created a new Google account to see if it would work, but it didn't. I don't think this is a general problem with the S25 Ultra, but I do believe there is an issue. I think Samsung should fix this issue as soon as possible.
I had the same issue after migrating from S24 Ultra to S25 Ultra using the SmartSwitch. I fixed it by signing off google maps app, removed the google account from the phone and clear data/cache for the app. After reboot I've added again the google account, sign in the app and toggle once the OFF/ON Timeline (without deleting the activity) via the app "Your data in Maps" menu. Then the Timeline begins to function properly. On my phone I've even got a pop-up message when going to the above menu saying the timeline was OFF although on my account it was ON. I guess the SmartSwitch is not that smart and it is not aware of the changes introduced in the Timeline by Google last year. Samsung developers should read the forums!
Note: SmartSwitch does transfer the Secure Folder while Cloud Backup does not! It could be that it conflicts with the new Google Timeline.
P.S. If local timeline data is corrupt/mixed-up you can also clear it via the app "Settings | Personal content | Delete all Timeline data" menu before re-adding the account (I think this data is saved in the secure storage of the phone, not sure it is related to an account).
Hi all, I have the same problem after changing my device from s23 to s25. I have removed the google account from s25, and clear/data cache of the google map. Then, reboot the phone, add the google account again. It's fixed. I can retrieve the timeline data from the google server that I backup from my old device
