S25 Ultra Not Compatible With Venu 3 Voice Assistant

[Mizmelzy]

I recently upgraded to the s25 Ultra and have a Garmin Venu 3, and when setting it up says it's not compatible with my s25 for the Assistant and Voice features. I upgraded to the Venu 3 when it came out for this feature and now I can't use it. Does anyone know if Samsung is working on fixing this or a Possible work around? 

Thanks in Advance!

Melissa

[-Misfit-]

I don't think it's an issue with your S25U. Have you tried to reach out to Garmin? Since it's 3rd party sometimes it takes them time to update the features to work on latest flagships. Best of luck.

[Mizmelzy]

Yes I did and they basically sent me to the contact garmin with your idea page. No help. I am thinking it's because the S25 ultra effectively has two assistants not just one. If I could set Bixby as the default only I am sure that would fix it. I even installed Google assistant and made that my default assistant and it didn't work. Garmin gives a default page to go to that says it's the version of Android on my phone. The best I can get is the voice assistant goes off on my phone but not the watch. 🥺

[Tom6068]

@Mizmelzy Tbh, Garmin is deferring their technical help to Samsung help pages and Samsung's peer to peer communities regarding Samsung devices. Do not ever let them (or any 3rd party company) forgo their responsibility to their warranty coverage.

Anyway, try this. If you still have your Venu 3 connected to a previous device, remove it from the Bluetooth connection on it (or even use the instructions below). Then on your S25, go to Settings/General management/Reset/Reset Wi-Fi and Bluetooth settings, and then click  the reset settings button. This will clear out all Bluetooth and Wif-Fi connections. You will need to login again to your Wi-Fi network. Now start the pairing process again with your Venu 3 and see if that helps.