Original topic:

Samsung Auto backup not working

(Topic created: Monday)
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usercqwue5IH4z
Asteroid
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Galaxy S25
I just noticed that Samsung auto backup hasn't backed up at all while charging overnight. I have had to manually backup. Android backup is working fine. Anyone notice the same. 
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2 Replies
realaud
Honored Contributor
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Galaxy S25

Do you keep your network connections active overnight - mobile data & wi-fi? I believe wi-fi has to be on (some people turn it off). Are you sure the settings for auto backup weren't somehow turned off? If everything is set correctly, put in an error report in from the support tab of the members app.  Also, if the wi-fi is on and no backups are being made, try wiping the cache partition on the phone.  There may be some temporary file remnants hanging around jamming up the works.

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Ellin
Supernova
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Galaxy S25
Yup, just noticed it yesterday
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