Original topic:

Screen Touch Failure

(Topic created: 3 weeks ago)
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userBp5xmsEXRD
Asteroid
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Galaxy S25
I have the S25 ultra (unfortunately International version in US) my phone randomly stopped registering my touch in this section of the screen. SPen works fine here but regular touch it registers everywhere but the section that's not blue. Trying to figure this one out as I'm sure samsung will not cover International phones.

Also can't access recovery mode to clear cache getting error 
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4 Replies
meself
Honored Contributor
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Galaxy S25
May need to take to repair center to get checked
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userBp5xmsEXRD
Asteroid
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Galaxy S25
Thanks will try that
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@userBp5xmsEXRD It may be very difficult to get a a non-US phone repaired in the US. 

userBp5xmsEXRD
Asteroid
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Galaxy S25
Thanks guys for the answers.. I ended up just using my claim with assurant through tmobile and a replacement is on the way.
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