Original topic:

is this might be reason why samsung cloud not backing up like it should

(Topic created: yesterday)
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Galaxy S25

Screenshot_20250304_042355_Samsung Cloud.jpg

do i need to actually turn that on then it should work again it seems having auto backup while roaming don't work when its turn on

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Galaxy S25

i saw this when i go into looking for something else samsung cloud saw wifi chat keep saying

Open Settings. Go to Accounts and backup. Select Samsung Cloud. Choose Back up data. Enable the toggle switch next to "Automatic backup" to turn it on. This will allow your device to automatically back up your data to Samsung Cloud at regular intervals.

 

toggle to automatically backup to turn on what the heck i don't see it on my at and t phone  s25 phone all i see is that auto roaming turn on or off meh

 

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Just_horace
Galaxy
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Galaxy S25
Samsung Cloud is a joke! This is exactly why I've chose to use the Google Cloud for years now!
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Galaxy S25

chat thinks because i put it on always on display then it will not do it automatically they think turn it off then it should do it that's just sorry  having it on consumes power continuously, which might interfere with the battery level required for the automatic backup process. 

have never heard this before  when i put phone on charger i always had it always on display even on my old phone s20 plus from verizon granted verizon disable samung cloud but still

i do have google drive well google now and it backup every day no issues meh

 

tell me something there really ain't no switch to toggle automatically back up on or off on s25 phone with 7.0 samsung cloud eh 

all there is that auto roaming turn on or off?

 

i pretty much doubt that by turning always on display off will fixed automatically back up data 24 hours anyways i don't know why that person said that anyways 

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realaud
Honored Contributor
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Galaxy S25
In order to back up automatically, your phone must be on, not in use, screen off, have more than 30% battery life, connected to wi-fi and preferably be charging.
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Galaxy S25

so do i really have to have always on display off and 30 percent eh

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realaud
Honored Contributor
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Galaxy S25

The AOD is fine, the home screen or lock screen must be off.  In other words, the screen has timed out.  Yes, you must have at least 30% battery life for the update to take place. The updates generally take place between 1 and 3 a.m. when users are most likely to be sleeping and charging their phones.  The network connection must be active. So, if you are one of those people who power down your phone at night, it's not going to backup. I believe wi-fi is required as the system has no way of knowing if your mobile data is unlimited. 

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Galaxy S25

the timeout is  30   seconds  so it has to be 30 percent battery life in order to this eh i don't power down my phone at all  

 

wifi is always on  i went to at and t store and guy said 

he don't know if having always on display off will make it do it automatically back up data 24 hours or not

i will try despite am not a fan will 1 day this week turn off always on display and see works or not when put phone on charger i forgot to asked him what auto roaming wifi is

he thinks i should do backup manually 

can you explain what auto back up while roaming means when turn on i don't understand

 

do you think i need to turn on that wifi symbol thing on to looking for something else samsung cloud saw wifi <-not sure what that is

 

yes i know i can manually do it on its own but i don't understand why doesn't work automatically ui 7.0 at night 

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realaud
Honored Contributor
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Galaxy S25

I do not yet have one UI7, but I see a lot of complaints here about the backup not working properly on the S25.  It may be a glitch with the UI or the phone as a whole.  I don't know.  I know it works just fine on my lower model, OneUI6.0 phone--and I have the AOD on at night, as I ditched my nightstand clock in favor of the AOD clock.  However, the parameters for auto backup are the same across all models - 30% battery, phone not in use, screen off (not AOD off), and connected to wi-fi.  I also think it must be on the charger, but I am not 100% sure about that, but I have my phone on the charger at night, as that's when I charge it and it does not track snoring if not connected to the charger.

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Galaxy S25

oh ok i thought that you did yeah there are alot of complaints perhaps their is a glitch within ui 7.0 on s25 phones hopefully they will fixed it sometime this month

when i click on samsung cloud accounts and backup saw looking for something else click on samsung cloud

 

i was little confused by what that ment  sync gallery bluetooth turn off calendar off contacts on galaxy avatar reminder samsung interest samsung notices and wifi<-i thought maybe that is reason not sure

 

i went on ahead turn off that auto roaming thing since it don't work at all

 

as of now i got a mag safe halo qui2 magnetic thing with kickstand<-not that great kickstand is worthless i only put it on magnetic thing

 

so i'm going to get me a  magsafe charging stand on phone to charge at home at night just  trying to figure out if i need one with a fan or not 

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