Original topic:

Gallery problems

(Topic created: a week ago)
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CJWP
Asteroid
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Galaxy S26
I have a Samsung S26 Ultra & have discovered yet another problem between Android & Apple IPhone. When I download a picture from my Google messages that was sent by an IPhone user, it goes into an ALBUM titled "Messages" instead of going right to Pictures. Can't transfer from this "messafes" album to pictures either. So causes me problems - for example - when I want family photos together it doesn't work when I have family members that some use Android & others have Iphones. I like to have that altogether in one spot. My Samsung S23 Ultra worked perfectly so I know it's a newer issue with this S26 Ultra. Please Samsung, fix this!!
35 Replies
Mujibar
Honored Contributor
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Galaxy S26
Why can't you transfer between albums? I do it all the time on my S26U.
CJWP
Asteroid
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Galaxy S26
Because the Pictures is not an album
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CJWP
Asteroid
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Galaxy S26
Because it won't allow you to transfer from an album to Pictures- trust me - I tried everything & was on the phone with Samsung for over an hour. And it can't be done according to them๐Ÿคจ Frustrates me!
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meself
Honored Contributor
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Galaxy S26
Seems nit picking to me
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Mujibar
Honored Contributor
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Galaxy S26
Well, I beg to differ. I just saved 3 pics from Google Messages and transferred them from "Messages" to "Pictures" using the Gallery app. How are you trying to do it?
CJWP
Asteroid
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Galaxy S26
Please tell me how you are doing it - as I stated, the Samsung tech told me it can't be done.
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Mujibar
Honored Contributor
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Galaxy S26
I wouldn't trust Samsung CS to tell me how to get out of a wet paper bag.

Go into the Messages album in Gallery. Long press to select the pics you want. A menu will pop up at the bottom. Tap the 3 dots ("more" option) and select "move to album." Choose the album you want.
CJWP
Asteroid
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Galaxy S26
But the problem is that I want the pics to go to Pictures - not an album.
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Mujibar
Honored Contributor
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Galaxy S26
Pictures is an album. Is it not showing up in Gallery?