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Original topic:

Phone restarting randomly

(Topic created: Monday)
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zombiedemon9
Asteroid
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Galaxy S26
Been restarting completely random on charge and during the night with no warning at all 
11 Replies
MGarcia4Jesus
Cosmic Ray
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Galaxy S26
My watch and S25 turning off
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innergray
Nebula
Options
Galaxy S26
check device care and tap auto optimization and check if "auto reset" is turned on, that's whats causing it to reset when you're not using it.
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zombiedemon9
Asteroid
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Galaxy S26
I have that off and still doing it
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innergray
Nebula
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Galaxy S26
have you checked if your apps and phone are updated? if not, hold the power button and long press the power off button, tap safe mode and reset your phone. could help identify if bad apps are causing your phone to reset.
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zombiedemon9
Asteroid
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Galaxy S26
I'll try that
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Robin621k
Honored Contributor
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Galaxy S26
Do you mean restart?
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innergray
Nebula
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Galaxy S26
maybe
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Solution
SamsungMod
Community Manager
Community Manager
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Galaxy S26

Hey @zombiedemon9 and welcome to the Community. I read that you've been having issues with your device randomly restarting and I would be happy to provide you some assistance. First I would advise you to close out any apps that use a lot of battery. Make sure the device is up-to-date and ensure your case isn't against the power button if you have one on. Also disable auto restart on the device.

To do this you must:

  • Navigate to and open Settings, and then tap Device care.
  • Tap Auto optimization, then tap Auto restart, and then tap switch next to Restart when needed to disable automatic restarts.

Then attempt to Put the device in Safe Mode to ensure third party apps aren't the cause.

  • On devices without a dedicated Power button, swipe down from the top right of the screen to open the Quick settings panel.
  • Tap the Power icon at the top of the screen.
  • Touch and hold Power off until the Safe mode icon is displayed.
  • Tap Safe mode to start your device in Safe mode.
  • If you've entered Safe mode successfully, you'll see โ€œSafe modeโ€ displayed at the bottom of the screen.
  • See if the device still randomly restarts and exit Safe Mode once you confirm.

Please let me know if this works for you. 




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zombiedemon9
Asteroid
Options
Galaxy S26
Did all of that and still restarting
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