Call & Text on other devices not working

[obertMichael]

I have  Galaxy S-22 & Galaxy Watch 5, both on same Samsung account, both on same WiFi, call & text toggle is turned on, still not working.  Any help would be appreciated.  Thank You

[Kdrewh]

I have Verizon and mine does work. After I read your post I tested last night to confirm!

[cixerona]

Are you trying to pair it?

[cixerona]

I have Verizon for both watch and phone and when I upgraded my phone I had to set up in the Verizon app with number share

[cixerona]

Not sure if that would help if your trying to pair it in order to use the test and calling features but if it's something else let me know and I'll see what I can find out

[obertMichael]

They are paired via bluetooth, I have 2 sims, one physical & 1 e-sim, I have 2 numbers on my S-22, & no mobile plan as prepaid plans do not support LTE smartwatches for some unknown reason.

[Samsung_Moderator · Accepted solution]

Hello, We understand the importance of being able to call and text using the watch. With the Call & text on other devices feature, you can make and receive calls on your tablet as long as it's signed in to the same Samsung account as your phone. https://www.samsung.com/us/support/answer/ANS00083152/  This feature is not available for watches. Also, please note, Call & text on other devices currently does not work with Verizon and AT&T phones and may not be available on all models from other carriers.

However, you can still call and text on you watch. This article will provide additional information for this feature: https://www.samsung.com/us/support/answer/ANS00061408/

Your watch will need to be connected to your phone. 

To use the watch for calls and text without being connected to the phone, you will need a mobile data plan from your service provider.