Solved: Call & Text on other devices not working - Samsung Community

obertMichael · ‎08-25-2022

I have Galaxy S-22 & Galaxy Watch 5, both on same Samsung account, both on same WiFi, call & text toggle is turned on, still not working. Any help would be appreciated. Thank You

Samsung_Moderator · ‎08-29-2022

Hello, We understand the importance of being able to call and text using the watch. With the Call & text on other devices feature, you can make and receive calls on your tablet as long as it's signed in to the same Samsung account as your phone. https://www.samsung.com/us/support/answer/ANS00083152/ This feature is not available for watches. Also, please note, Call & text on other devices currently does not work with Verizon and AT&T phones and may not be available on all models from other carriers.

However, you can still call and text on you watch. This article will provide additional information for this feature: https://www.samsung.com/us/support/answer/ANS00061408/

Your watch will need to be connected to your phone.

To use the watch for calls and text without being connected to the phone, you will need a mobile data plan from your service provider.

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Kdrewh · ‎08-25-2022

You did enable on the phone and the watch right?

obertMichael · ‎08-25-2022

I didn't on the watch, could not find an option to enable it on the watch.

obertMichael · ‎08-25-2022

I didn't on the watch, could not find an option to enable it on the watch.

Kdrewh · ‎08-25-2022

I may be wrong, but I think it's in the wearable app under "Advanced Features" Remote Connection....I believe.

obertMichael · ‎08-25-2022

Yes, i have that turned on also.

Kdrewh · ‎08-25-2022

Hmmm. Sorry. I gave it my best sir.

Kdrewh · ‎08-25-2022

If I think of anything else I'll let you know.

obertMichael · ‎08-25-2022

I appreciate your input & help, if I figure it out somehow I'll let you know what the problem was. Thanks again.

obertMichael · ‎08-25-2022

Something I didn't mention, I have 2 service providers who are both mvno's. One is Xfinity (verizon) & the other is Mint ( T-mobile) maybe the call & text feature is not supported on mvno's?

Original topic:

Call & Text on other devices not working

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