Original topic:

Can't get cellular added to my watch 6

(Topic created: 07-29-2024 12:36 PM)
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AlyceMari
Asteroid
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Galaxy Watch
Every time I try to activate my esim in my watch it states the the phone is not compatible. I have a watch 6 and a Zfold 4. 

Anyone else run it to issues with this?
AlyceMari
Asteroid
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Galaxy Watch
At&t
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ChaosSaber
Honored Contributor
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Galaxy Watch
I know this seems weird and it may not work but uninstall gpay on the watch and reinstall it, then try to activate the esim
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AlyceMari
Asteroid
Options
Galaxy Watch
I don't have that on my watch
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ChaosSaber
Honored Contributor
Options
Galaxy Watch
Install it
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AlyceMari
Asteroid
Options
Galaxy Watch
It didn't work
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AlyceMari
Asteroid
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Galaxy Watch
This is what pops up everytime I attempt to activate the esim. At&t says its a samsung software issue and samsung says its an AT&T issue.1722289307721.jpg
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ChaosSaber
Honored Contributor
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Galaxy Watch
AT&T activated it? If so login to your AT&T account and try the QR code
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AlyceMari
Asteroid
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Galaxy Watch
I've tried att says its a software issue
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ChaosSaber
Honored Contributor
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Galaxy Watch
I have MetroPCS and I had this issue also
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TonyTypeS
Halo
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Galaxy Watch
I don't think you can use a regular esim plan for these smart watches. I have tmobile and they can only set the watch LTE up either as their digits plan or watch standalone plan. Both uses esim, but different than a cell phone esim plan
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