Original topic:

Cannot activate on verizon?

(Topic created: 3 hours ago)
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bstaaden
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Galaxy Watch

I'm at my wits end. After a week of trying to activate my 44mm galaxy watch7 on the verizon network, I ended up returning the watch because both Samsung and Verizon blamed each other for the inability to connect. I ended up getting a new watch, assuming the IMEI wasn't registered between the companies or something similar... only to find the new watch has the same issue. Come on!

I've tried everything - skipping mobile activation on first setup. Updating software (no updates available). Activate after the watch is connected. Activate through Verizon's website. Activate via tech support. Nothing seems to work.

Anyone find a way to get past this? Ironically, my wife's 40mm watch activated just fine on initial setup. It just seems to be both the 44mm watches I've attempted failing.

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