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Error code 4001 T-Mobile Galaxy Watch 6 Classic

(Topic created: 01-11-2024 09:58 PM)
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Sean0097
Asteroid
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Galaxy Watch
So I switched from Verizon to T-Mobile. I had my Galaxy Watch 6 Classic on Verizon. When I switched I had a line added for my watch. My Phone Galaxy Note 20 works fine. I have cleared cache and date on the Galaxy wearables app and uninstalled/reinstalled it several times while also resetting my watch. I keep getting the Error Code 4001 when trying to activate my mobile plan.

Ok the issue for me resolved after the above and then I "converted" my physical SIM to an eSim on my phone restarted my phone and then ran the setup through the Wearables app and after I hit the first next I turned WiFi off and it found the plan with T-Mobile and got it set up...

Not sure if any of this will help others but I'll leave it here. 

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Sean0097
Asteroid
Options
Galaxy Watch
Ok the issue for me resolved after the above and then I "converted" my physical SIM to an eSim on my phone restarted my phone and then ran the setup through the Wearables app and after I hit the first next I turned WiFi off and it found the plan with T-Mobile and got it set up...

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2 Replies
PACritic
Comet
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Galaxy Watch
On mine the tech kept trying to use the digits service. Another tech said they can't use that. May need to call again and ask for a tech more familiar with watch setup. Tmobile has my watch 4 classic setup as a pixel 6 phone.
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Solution
Sean0097
Asteroid
Options
Galaxy Watch
Ok the issue for me resolved after the above and then I "converted" my physical SIM to an eSim on my phone restarted my phone and then ran the setup through the Wearables app and after I hit the first next I turned WiFi off and it found the plan with T-Mobile and got it set up...
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Reply