False Hard Fall Detection Galaxy watch 6

[AeroLady]

Issue identified by others for Watch 4 and 6 in a Closed but Unresolved thread. 

The problem with an unresolved bug fix for a Health and Safety feature is that users lose confidence in other similar biometric related features. 

I wasted 911 Dispatch time explaining I'm OK. My emergency contacts got the emails and were concerned. This should be considered as end user fail on the part of the watch and app developers. 

Either commit to a reliable fix,  or remove it as a feature. We, as users,  shouldn't depend on a safety feature that randomly fails. 

With respect from a two decades long user of Samsung phone,  PC and watch products.

[meself]

I agree have you submitted feedback in support

[AeroLady]

No, I didn't know support had that option. Good idea, I'll do that. Thanks! 

[meself]

In app to right on NV bottom can submit feedback

[meself]

Auto correct took over gave me typos

[AeroLady]

Oh, autocorrect is dangerous. Have to say tho that the Samsung AI keyboard is winning for now. Only a few remnant saved wrong things from other apps. 

[meself]

Bottom right in app support think on website might be at top right scroll down to feedback

[meself]

https://www.samsung.com/au/support/mobile-devices/raise-error-report-on-galaxy-wearable-app/

[meself]

Got you covered