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Find My Phone not working - Samsung Fit 3 + Samsung Galaxy S20 with Clear View Cover

(Topic created: 04-23-2024 06:39 AM)
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pdurica
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Galaxy Watch

Samsung Fit 3 + Samsung Galaxy S20 With Clear View Cover

Find My Phone is not working (no sound, no info "Fit is is trying to find your phone" on the phone), when cover is closed, but all works fine, when cover is opened.

It seems some permission for the app is missing. Note: when using standard https://www.google.com/android/find/ all works fine no matter if cover is closed or opened

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Samsung_Moderator
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Galaxy Watch

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.