Original topic:

GPS is acting up

(Topic created: 09-22-2023 02:36 PM)
521 Views
userpojeebF2lP
Asteroid
Options
Galaxy Watch
Why is the GPS doing this thing where it'll randomly jump to a point several miles from where I am? This tends to happen when I'm using the watch to record a drive, and typically when I'm slowing down in a small town. What is causing this, and is there a fix for it?

image


image


image


image

This never happened before the most recent update, either.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Hey there! I can certainly understand the importance of your GPS working correctly. I found some steps that may help us troubleshoot this (http://www.samsung.com/us/support/troubleshooting/TSG01203472/). 

 

If you're still having issues after troubleshooting I would suggest having a certified technician take a look at it.

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Hey there! I can certainly understand the importance of your GPS working correctly. I found some steps that may help us troubleshoot this (http://www.samsung.com/us/support/troubleshooting/TSG01203472/). 

 

If you're still having issues after troubleshooting I would suggest having a certified technician take a look at it.

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

0 Likes
Reply