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08-28-2023 03:54 PM in
Galaxy WatchI have just bought a galaxy Watch 6 ( first watch)
When setting it up through the Galaxy Wearable App on galaxy s8 it stopped and said I need to update the phone software.
Unfortunately s8 no longer updates
Can I
a) activate the watch with a newer phone and then pair it with the s8 will it still work.
b) have a workaround or another set up app
c) need to buy a newer phone
Thanks
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09-06-2023 04:40 PM in
Galaxy WatchThank you for reaching out and welcome to the community. I can certainly understand your concern with your Galaxy watch 6 not pairing with your Galaxy S8 and would be happy to look into this further for you. The Galaxy Wearable app is the core for everything related to your Samsung smartwatch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. Give this link a try for more information about compatibility: https://www.samsung.com/us/support/answer/ANS00082502/
Please feel free to reach back out to the community if you need any further assistance.
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08-29-2023 10:03 AM in
Galaxy Watch- Mark as New
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09-06-2023 04:40 PM in
Galaxy WatchThank you for reaching out and welcome to the community. I can certainly understand your concern with your Galaxy watch 6 not pairing with your Galaxy S8 and would be happy to look into this further for you. The Galaxy Wearable app is the core for everything related to your Samsung smartwatch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. Give this link a try for more information about compatibility: https://www.samsung.com/us/support/answer/ANS00082502/
Please feel free to reach back out to the community if you need any further assistance.