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â01-31-2022 08:55 AM in
Galaxy WatchI think there may be a bug with the Galaxy Wear app or the GalaxyWatch plugin with respect to AT&T number sync. I've spent more than 11 hours with AT&T trying to fix this issue and can't seem to get it resolved.
When you try to NumberSync, it should open up a web page or the AT&T application for you to sign in. But it doesn't. All I get is a NullPointerException or JsonSyntaxException error code like below.
The watch software is up to date. The Galaxy Wear app is up to date. The watch has been provisioned three different times now. The watch is active by itself, but NumberSync just won't work. I've even done a factory reset on the watch.
It seems like there's a problem with the Galaxy Wear app code where it is trying to complete the NumberSync but it can't find the app so I can log into AT&T. Maybe the script is broken? Anyone else have this issue? My next step is to swap out the watch and go through this again from scratch.
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â02-09-2022 07:16 AM in
Galaxy WatchSamsung's update yesterday 2/8/2022 appears to have fixed the issue. My watch is now synced with my phone. If anyone is still having issues, try updating your phone and then restarting both devices. Hopefully the issue has been completely resolved.
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â01-31-2022 06:35 PM in
Galaxy WatchIâm having the same issue too. It started a couple of days ago. I didnât update anything, neither the watch, nor the phone, nor the app. AT&T is unhelpful. Prior to this it was working fine. Very frustrating.
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â02-01-2022 04:45 AM in
Galaxy Watch- Mark as New
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â02-01-2022 06:37 AM in
Galaxy WatchMight want to wait until Samsung fixes the issue before you upgrade. I've got a Galaxy Watch 4 and a Note20 Ultra so I don't know if upgrading will fix your issue.
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â02-01-2022 06:24 PM in
Galaxy Watch- Mark as New
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â02-09-2022 07:16 AM in
Galaxy WatchSamsung's update yesterday 2/8/2022 appears to have fixed the issue. My watch is now synced with my phone. If anyone is still having issues, try updating your phone and then restarting both devices. Hopefully the issue has been completely resolved.
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â02-15-2022 02:35 PM in
Galaxy WatchThis update is what broke mine
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â02-14-2022 03:44 PM in
Galaxy Watch- Mark as New
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â04-16-2022 02:31 PM in
Galaxy Watch