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Galaxy Watch 4 reset question

(Topic created: 01-06-2024 06:00 AM)
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realaud
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Galaxy Watch

If I do a factory reset of my watch will that also erase the e-sim?  I don't want that, so I won't reset my watch if it will affect my mobile network, but I may have to do it to clear up some issues with my watch since switching phones.

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Robin621k
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Galaxy Watch
When you reset your watch either on the watch itself or the wearable app, you have the choice of removing your mobile plan or keep your mobile plan. You should only remove mobile plans if you are selling the watch or trading it in.

Hope this helps. If it does, please tap on the 3 dots and mark as solved so others will be able to find this solution.Screenshot_20240107_125502_telephonyui_1000020621_1704650104.png1704650313544.jpg

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Robin621k
Honored Contributor
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Galaxy Watch
When you reset your watch either on the watch itself or the wearable app, you have the choice of removing your mobile plan or keep your mobile plan. You should only remove mobile plans if you are selling the watch or trading it in.

Hope this helps. If it does, please tap on the 3 dots and mark as solved so others will be able to find this solution.Screenshot_20240107_125502_telephonyui_1000020621_1704650104.png1704650313544.jpg
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