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I can stick the watch in the refrigerator and pull it out and it instantly shuts off and says it is overheating. It won't work anymore. How... View Post 
SamsungRei
I understand how frustrating this is. If the watch is still connected to the Wearables app, you c... View Post |
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I have pretty big data consumption. On mobile netwrok it shows like 300MB per month, with app called com.samsung.accessory.wmanager:1025. What it... View Post 
user38l2S11bfc
Disabling Location Services on Galaxy Wearable looks to have resolved my issue without the need t... View Post |
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I purchased a Galaxy Watch 3 a few months ago which I paired with my Galaxy S8. When I upgraded my phone to a Galaxy S20+, all the Samsung... View Post
SamsungRei
I understand where this would be important. For questions or concerns regarding the Samsung Healt... View Post |
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I want to take Aqua Fitness but I'm scared to wear my Active 2 watch. Has anyone wore their watch in the pool? View Post 
SamsungJace
Please be advised; while the watch is water-resistant, it is not water-proof. Additionally, liqui... View Post |
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Having just got a Galaxy Watch, I don't like always viewing my exercise,nutrition, and weight data and stats on a scrunched up phone screen.... View Post 
userokkAFcYn2p
You can connect Samsung Health to Strava from options menu. It will synchronize your walking, run... View Post |
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I am looking for a way to use my watch to track my rides. There are plenty of apps for apple, maybe the swing one is just not as well advertised?... View Post
SamsungRei
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post |
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Ive got a samsung galaxy active and i put it on the charger because it died on me but i havent been able to get it to turn back on since . That was... View Post
SamsungRei
I know how frustrating this is. You can try the steps in this article: https://www.samsung.com/us... View Post |
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Anyone knowing the S21 works with the gear 2 watch. View Post
SamsungRei
Thank you for reaching out. The Samsung Gear 2 watch will only support Android versions prior to ... View Post |
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My galaxy active 2 touch screen is not working, the side bottons work but after the reset (cz the reboot didnt do anything) i cant even pair my... View Post
SamsungRei
I understand how frustrating this is. Thank you for reaching out. Since the factory reset did not... View Post |
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My galaxy watch3 has been stuck on rebooting after attempting to install an update, I cant connect at all from my phone. I have tried to reset... View Post 
SamsungAdam
Apps you download and install onto the watch can cause the watch to get stuck in a boot loop or n... View Post |
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2 days ago, my watch was working fine and had about 50% battery. Randomly, the screen would no longer turn on. Trying to restart the watch by... View Post
SamsungAdam
Thank you for reaching out. I can certainly understand your frustration as you have performed al... View Post |
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As many others have apparently experienced my Galaxy Watch 46MM is stuck on the screen that says "Galaxy Watch Rebooting" Screen, which... View Post
SamsungRei
I understand how frustrating this is. This article contains steps to get your watch working again... View Post |
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The Active2 update got pushed this morning and I installed it. Since then, my watch is registering phantom touches constantly. If I turn it to... View Post 
Members_tOGN1lX
After several reboots, exactly 1/2 of my touch screen works, only the left side. I private messa... View Post |
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I have the Active 2 Watch for about a year and lately I noticed that during working out the watch stops counting my heart rate, even though the... View Post
SamsungRei
I understand how frustrating this is. Here are some steps you can check that may help with the se... View Post |
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I guess I'm another victim of the 1 year glitch. Is this how Samsung gets people to buy a new watch? My back button will not work at all, and... View Post
SamsungRei
Thank you for reaching out. I can certainly understand how frustrating it can be when the buttons... View Post |
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I have the galaxy watch anniversary edition. It's 2 yrs old and no problems until yesterday. I started getting warnings about the battery... View Post
SamsungRei
I understand how frustrating this is. A factory reset is the final step of troubleshooting before... View Post |
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I've been a fan of Samsung Galaxy phones for years and have purchased several Samsung phones throughout the years. My first smartphone ever was... View Post 
SamsungJoJo
An Accepted Solution has been marked and provided for this thread. This thread will be locked for... View Post |
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I purchased an Active2 watch a little over a month ago for my mother. The battery has never really held a satisfactory charge. After a recent... View Post
SamsungRei
I understand how frustrating this is. As the troubleshooting has not helped, service would be rec... View Post |
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My Samsung gear sport. SM-R600, gets overheat and shuts down giving sign of warning. On every charging its comes on for few seconds and shuts... View Post
SamsungRei
I understand how frustrating this is. If the software is up to date, and you have tried a factory... View Post |
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I've recently upgraded from s10 plus to the s21 ultra and tried to pair my galaxy watch with it and its stuck on the paring screen. I've... View Post |
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After this new update my Samsung active 2 smart watch has turned dumb. I allowed my watch to cool off for 2 days and still nothing. I did a... View Post 
Members_mVAt8kA
Mine just started to doing the same thing. So frustrating. Updated 2 days ago and now today jus... View Post |
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Is there a quick way to mute all the notification sounds but NOT the vibration? I know I can go in and manually adjust the volume of each separate... View Post |
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I have a new Galaxy Active 2 watch that I got for Christmas. I recently noticed a slight / "foggy" glow in the center of the display on my... View Post 
mfleckus_URI
I actually solved the problem by shutting down the watch, and re-starting it. Very strange, but ... View Post |
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If I leave my phone at home can I still use samsumg pay From my watch View Post |
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I have weird problem of not being able to set correct date for my Samsung Watch profile: 1. On the App, birthday is greyed out and it says... View Post 
Stephanie Nikki
I would recommend speaking with our Samsung Health and Samsung Accounts team directly, they can b... View Post |
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Hi I have samsung active watch and just started wearing it. Somehow my arm has got a blister burnt mark on it Has anyone else had this issue? ... View Post
SamsungJoJo
Hey again, I just wanted to check in to see if you still need any assistance regarding yo... View Post |
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The worst customer service ever!!! I'm beyond frustrated I've had my watch for over 2 years. Warranty is expired. Just got off the phone... View Post
SamsungRei
I apologize for your negative experience. Unfortunately, customer service would not have access t... View Post |
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My watch keeps turning itself off, while on the charger, as well as when I'm wearing it. It also keeps disconnecting from my phone or won't... View Post
SamsungRei
Thank you for reaching out. I can certainly understand how frustrating it can be when the watch i... View Post |
