JUMP TO SOLUTION Solved

Original topic:

Galaxy Watch (All Sizes) Extreme Battery Drain

(Topic created: 06-08-2019 12:52 PM)
userYRToCg6Iof
Astronaut
Options
Galaxy Watch

I have a galaxy watch 42mm since xmas 2018 .. ever since last updates when I put it on at 5am fully charged it drains completely before 8pm .. please advise ... I have minimised apps ..this can’t be right .. before this it lasted maybe 2 days 

1 Solution


Accepted Solutions
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

There are some steps you can take to improve your battery life. http://www.samsung.com/us/support/troubleshooting/TSG01003232/ Please let me know if these help.

 

If the steps listed in this thread are not helpful, repairs would be the only other option available at this time. You are welcome to private message us here with the full model code and serial number (IMEI number if it's carrier based) and we'd be happy to get this set up for you. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

117 Replies
Samsung_UtssYJI
Astronaut
Options
Galaxy Watch

Same thing happens to mine. It doesnt last more than a couple of hours.

Samsung_171
Astronaut
Options
Galaxy Watch

How to fix?

SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Have you tried the troubleshooting here: http://www.samsung.com/us/support/troubleshooting/TSG01003232/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
user53TQ7b7MgD
Constellation
Options
Galaxy Watch

The issue is NOT apps running or faulty charging.  My watch did not begin to rapidly discharge like this (8hr max) until the last software update was installed a week or so ago.  There is a bug in the updated software; please fix!

userEOREubBrT1
Constellation
Options
Galaxy Watch

I have the exam same problem since the last update about 2 or 3 weeks ago. 

userWWqh96oadI
Constellation
Options
Galaxy Watch

As of a few days ago my watch could easily go 3-4 days on a full charge even with most of the settings set to high. Then all of a sudden a day or two ago my Galaxy Watch has started burning through its battery ridiculously fast. Even with power saving mode on it wont even last half a day. Please help because my watch is almost useless at this point. (I didn't change any settings at all that would have caused this, I haven't changed literally anything at all in several months)

userQeaUnOjr8n
Astronaut
Options
Galaxy Watch

Mine too.  I have to keep it on airplane and do not disturb mode, if I want my battery to last a full day.  What is the point?  I can't use the features of the watch like this!!!

SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Have you had an update to your watch recently?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
userQAluuTOiYX
Constellation
Options
Galaxy Watch

I have done all of this and my battery has gone from 100% to 80% in 15 minutes. What is going on?