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LiveInRoot
Asteroid

Galaxy watch 46mm continuously disconnecting from the phone

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I'm pretty sure that there are also owners with the same problem. Does anyone fixed it? I have to open Galaxy Wearable app few times per day to stay connected, I'm not receiving notifications or calls or anything to the watch and that makes them completely useless devices. Really dissapointed! Even my son's chinese noname watch never disconnecting. We both on Android. 

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LiveInRoot
Asteroid

Re: Galaxy watch 46mm continuously disconnecting from the phone

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Do you know what interesting I've discovered? When open a tasks manager on the phone and click Clean button to clean memmory, Watch is disconnecting immediately. Even if Galaxy Wearable wasn't opened. So I've locked this app from being destroyed or closed and now connection isn't break.

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5 REPLIES 5
pool_shark
Cosmic Ray

Re: Galaxy watch 46mm continuously disconnecting from the phone

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I'm not having this issue.

Is BT in your phone disconnecting as well?

Maybe you should trying unpairing/pairing the watch.

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LiveInRoot
Asteroid

Re: Galaxy watch 46mm continuously disconnecting from the phone

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Tried but no changes, I think started to dosconnect even more often, at least once a hour Smiley Sad maybe I have defective watch. 

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LiveInRoot
Asteroid

Re: Galaxy watch 46mm continuously disconnecting from the phone

JUMP TO SOLUTION

Do you know what interesting I've discovered? When open a tasks manager on the phone and click Clean button to clean memmory, Watch is disconnecting immediately. Even if Galaxy Wearable wasn't opened. So I've locked this app from being destroyed or closed and now connection isn't break.

View solution in original post

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userNyq5M6Cdip
Constellation

Re: Galaxy watch 46mm continuously disconnecting from the phone

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I don't use the task manager and have not cleared the memory but the watch still keeps disconnecting fom my S7 edge usually within and hour or two of connecting. There are a number of queries about this problem on the web and quite a few suggestions to try. But no solutions that actually work. Hope you Samsungcan help. It's very frustrating!

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LiveInRoot
Asteroid

Re: Galaxy watch 46mm continuously disconnecting from the phone

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What Android version do you have?

Did you try to go through battery saving management? There also would be good to add all Watch realated apps as exceptions so battery saver won't kill them in the background.

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