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‎11-05-2019 11:32 AM in
Galaxy WatchI'm pretty sure that there are also owners with the same problem. Does anyone fixed it? I have to open Galaxy Wearable app few times per day to stay connected, I'm not receiving notifications or calls or anything to the watch and that makes them completely useless devices. Really dissapointed! Even my son's chinese noname watch never disconnecting. We both on Android.
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‎11-08-2019 12:28 AM in
Galaxy WatchDo you know what interesting I've discovered? When open a tasks manager on the phone and click Clean button to clean memmory, Watch is disconnecting immediately. Even if Galaxy Wearable wasn't opened. So I've locked this app from being destroyed or closed and now connection isn't break.
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‎11-06-2019 06:37 AM in
Galaxy WatchI'm not having this issue.
Is BT in your phone disconnecting as well?
Maybe you should trying unpairing/pairing the watch.
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‎11-06-2019 11:28 AM in
Galaxy WatchTried but no changes, I think started to dosconnect even more often, at least once a hour 😞 maybe I have defective watch.
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‎11-08-2019 12:28 AM in
Galaxy WatchDo you know what interesting I've discovered? When open a tasks manager on the phone and click Clean button to clean memmory, Watch is disconnecting immediately. Even if Galaxy Wearable wasn't opened. So I've locked this app from being destroyed or closed and now connection isn't break.
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‎11-10-2019 04:07 PM in
Galaxy WatchI don't use the task manager and have not cleared the memory but the watch still keeps disconnecting fom my S7 edge usually within and hour or two of connecting. There are a number of queries about this problem on the web and quite a few suggestions to try. But no solutions that actually work. Hope you Samsungcan help. It's very frustrating!
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‎11-10-2019 11:30 PM in
Galaxy WatchWhat Android version do you have?
Did you try to go through battery saving management? There also would be good to add all Watch realated apps as exceptions so battery saver won't kill them in the background.
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‎08-01-2020 05:57 AM in
Galaxy Watchwanted to post the fix I found.
Go into the battery optimization settings on your Android phone, which can be found in the Apps & Notificaitons > Special app access and make sure the Galaxy Wear app is NOT battery optimized. Battery optimization shuts down apps that run in the background when you aren't using them.
It seems to fix it
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‎05-21-2020 02:10 PM in
Galaxy Watchso guys .. can anyone of you tell me how to solve this problem cause I've got this to in galaxy weat 46mm. What should i do? I'm really stuck here.. please..
for now i just keep the apps on, and never tried to close the galaxy wearable apps. cause when i closed it and clean up the task it will disconnected soon after that..
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‎07-09-2020 12:57 AM (Last edited ‎07-09-2020 12:58 AM ) in
Galaxy WatchWhat worked for me like a charm, on Android 10: go to Settings, Apps and for every related app (galaxy watch plugin, accesory service and wear app) go to power usage details and switch the App launch from Manage Automatically to Manage Manually.
No disconnects anymore and the power consumption on both phone and watch seems to be the same as before
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‎07-17-2020 11:07 PM in
Galaxy WatchI have same problem. It started when i uptaded my huawei mate 10 pro on new version. I made power usage from automatically to manually. It seems better but now disconnecting and connecting when I use some other applications. That happens for 3-4 times and when I finish with application watch stay connected.
