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Original topic:

Galaxy watch 5 Pro wont connect to smart things

(Topic created: 03-04-2023 03:39 PM)
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nick55555
Constellation
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Galaxy Watch
I downloaded smart things app on my new watch and it keeps telling me to update the app on my phone. Which I did and it continues to tell me to update it and won't go any further. I've tried deleting both apps and still the same problem. 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your watch not connecting to SmartThings and I would recommend reaching out to our SmartThings team directly at:

 

US Support: 1-866-813-2404 or support@smartthings.com

UK support: 0333 0000333 or support@smartthings.co.uk

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your watch not connecting to SmartThings and I would recommend reaching out to our SmartThings team directly at:

 

US Support: 1-866-813-2404 or support@smartthings.com

UK support: 0333 0000333 or support@smartthings.co.uk

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