Galaxy watch7 forcing me to reset data and re pair with my phone

[jessiii117]

Hey guys, I've been having this problem since January and it's happened to me a total of about 6 times. I get this screen telling me to reset my watch and pair it with my phone. I don't know what causes this, but it just keeps happening. i hate having to reset it and lose my data. 

as a student, I can't afford to buy a new one, and I don't have the time to get it fixed. I have given in and reset it, losing all my data, but it just keeps giving me that message. I don't know what to do and it's driving me crazy. I've tried everything, but nothing works. it just feels like a useless piece of junk strapped to my wrist

on top of all of that, i have heart problems. my watch can take my ecg and let me know if something is wrong. I love that feature. it puts it on my phone so I can show my doctor. but now I can't. things could be happening and I just don't know. sometimes when I work, I don't have my phone on me and I just have my watch, but now I don't get that luxury of knowing stuff for $399 dollars straight down the drain. 

this is my last resort and I really want that money back. I could really use it for something else but now it just feels like samsung is taunting me. this could be related to one ui 7 but that's highly unlikely. 

if anyone knows anything at all, even something you may think won't help I encourage you to let me know. anything helps at this point. 

thanks

[Stackmoney]

You aren't lying. They have deleted my post about six times and merge them with another thread when I clicked the thread it says it was deleted.

[notforhire]

is your watch BT or LTE?

[jessiii117]

yea, is that bad?

[notforhire]

I'm wondering if these problems are particular to LTE watches. I have a S24U and a Watch 7 and haven't had any issues. my watch is BT.

[kimberleigh]

I have the S25 Ultra and watch 7 Ultra and I haven't had any issues (LTE watch)

[userAJ3KbjwbBh]

I just received my GW7 as a promo item from Xfinity. The watch will not connect to my phone no matter what tech support tries. I have worked with my mobile provider AND Samsung, and nobody can tell me what the problem is. I am being charged monthly, as of now, for a device I cannot use. 

[Stackmoney]

I've been having issue as well for almost 2 weeks. I reset my watch and it keeps doing it so I decided to put my watch up until Samsung updates and fixes it hopefully.