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Original topic:

Galaxy wear app keeps saying check network connection when trying to pair

(Topic created: 05-05-2022 07:38 AM)
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NotTheTodd
Cosmic Ray
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Galaxy Watch

I've uninstalled and reinstalled galaxy wearable app, restarted both the phone and the watch, and tried pairing it while my phone is on wifi and on mobile data. Keeps prompting me to check my network connection.

 
Is there some server problem at Samsung currently?
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useresvPFgXmcR
Asteroid
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Galaxy Watch

I'm having the same issue with the Flip 3 5G and galaxy watch 4 classic.

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Members_eQTREFP
Astronaut
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Galaxy Watch

galaxy watch 4 classic  stopped working this morning, I have used for 2 weeks now until today got a disconnection error, when open wearable app  gets stuck in connecting to server......    I think its samsung side problem and they dont know it yet 

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Members_kDyfeb6
Constellation
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Galaxy Watch

Same issue for me. Kind of a bummer with a new device.

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userAN3blXtVbd
Constellation
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Galaxy Watch

Same issue trying to pair a buds2 to a S20 FE

Members_kDyfeb6
Constellation
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Galaxy Watch

After talking to support, they are aware of the issue and it will be resolved in 1-2 hours.

userutVKmwSpAI
Asteroid
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Galaxy Watch

I just got off chat and at first they said 24 hrs then 6-7 but yes it is on thier end. 

userurBbQNIkL9
Asteroid
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Galaxy Watch

I figured it was on their end. It is too many of us having the same issue at the same time. So they said 6-7 hours ETA?

userutVKmwSpAI
Asteroid
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Galaxy Watch

yes but at first the person mentioned 24 hrs so honestly who knows lol. 

Members_eQTREFP
Astronaut
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Galaxy Watch

I called tech support and told me to start the repair process on my watch. that if itd under warranty they will send me a replacement and the whole thing will take aprox 2-4 weeks 

 

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userutVKmwSpAI
Asteroid
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Galaxy Watch

Hey you might not have to do that its apparently an issue on samsungs end.  

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