Original topic:

Google Wallet keeps asking for the PIN when trying to pay on Galaxy Watch7

(Topic created: 08-18-2024 12:49 AM)
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Spook3r
Asteroid
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Galaxy Watch

Hi,

When I am trying to pay with my Galaxy Watch7 using the Google Wallet, I am encountering the following issue. When I am asked to enter the PIN, then after entering, the watch sometimes does not display the expected screen with the prompt to tap again after successful authentication and returns to the screen with the list of available cards instead. Then if I tap again in this state, I am asked to enter the PIN again as if the watch didn't record that I have authenticated already. This may go multiple times when where I am constantly being returned to the list with the cards after entering the PIN until the tap again prompt gets finally displayed after a random number of authentication attemps and I can finish the payment.

Any ideas what to do? As you can imagine, this can be quite frustrating and stressful in many situations as there is often a line of other customers behind me, waiting for me to finish this little exercise.

Thank you.

Best Regards 

Jan

1 Reply
CodedSilver
Cosmic Ray
Options
Galaxy Watch
Make sure you are on the latest OS on both your Watch & Phone... If that doesn't help, attempt logging out and logging back in. Sometimes something simple like that can fix the error!
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