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Missing Quick Panel on Galaxy 5 watch

(Topic created: 02-08-2024 08:17 AM)
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Calzettina
Constellation
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Galaxy Watch

Hi...just bought the Ultra 24....added my Galaxy 5 watch and the Quick panel is no where to be found. Have rebooted the watch 3x, can't find it anywhere.  On the phone app it's there. 

Thanks if anyone can help add it or find it!

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out and welcome to the community. I can certainly understand your concern with your quick panel missing. As you have already stated you rebooted your watch multiple times which leaves us with the next option of a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport

 

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

 

3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

 

4. Private message: https://bit.ly/3fbRevo

 

5. Contact customer service directly at 1-800-726-7864

 

For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.

 

For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html

 

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GaryB82
Epic Samsung Care Ambassador
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Galaxy Watch
Are you swiping down from the top of the watch screen it should show up just like on your phone

If you've found my post to be helpful, Please like the post.
If my response resolved your issue, please press the Like and ✓ to Accept as Solution button.
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byrkxz
Astronaut
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Galaxy Watch

Hi I have the same problem after changing to the s24 ultra. my watch is the watch 6 classic. Same issue as you, quick panel disappeared

itsleo97
Astronaut
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Galaxy Watch
Did anybody fix this ?
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itsleo97
Astronaut
Options
Galaxy Watch
Another issue once I switched to the 24 ultra is the home button no longer works either . Single pressing it doesn't at least. I really don't want to reset the watch
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out and welcome to the community. I can certainly understand your concern with your quick panel missing. As you have already stated you rebooted your watch multiple times which leaves us with the next option of a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport

 

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

 

3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

 

4. Private message: https://bit.ly/3fbRevo

 

5. Contact customer service directly at 1-800-726-7864

 

For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.

 

For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html

 

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