Original topic:

No sleep score - no energy score - why?

(Topic created: Saturday)
123 Views
Options
Galaxy Watch
I did not get a sleep score for the first time for last night. Never happened for my Watch3 or my Watch4. It showed up at the end of my 1st week with Watch7. Also no energy score for last night. Out of the blue and quite bizarre. 

Any ideas?
0 Likes
3 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Watch

@userpMgFwKaOxb My guess would be that your watch wasn't making good contact with your arm or wasn't in the correct position. Or for some reason there was too much activity and the watch didn't determine that you were asleep. 

0 Likes
Options
Galaxy Watch
That would normally make sense, but Samsung Health recorded 7 hours and 34 minutes worth of sleep. Just no score, and the energy score was blank as well.
0 Likes
Options
Galaxy Watch
Also, watch was snug, but not too snug.
0 Likes