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user0Jhea151F4
Constellation

No text messages on Galaxy Watch

JUMP TO SOLUTION

Hello,

 

I ordered a Galaxy watch for my gf and it came yesterday. After we got it setup with her phone we noticed text messages were not coming through to it and there was no messaging app. We searched all of the apps and cant find one to install. Why is this? Is it cause she has a Huawei P20 and not a Samsung phone?

 

Thanks,

Carson

1 SOLUTION

Accepted Solutions
userQr8unlUDYY
Constellation

Re: No text messages on Galaxy Watch

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Go into the wear app on your phone,

Settings-notifications - manage notifications

 

Scroll down to find your message app and make sure the slide toggle is on. 

Simple

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45 REPLIES 45
uservuwY3z29Ia
Constellation

Re: No text messages on Galaxy Watch

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Hi Carson,

 

Did you enable the apps from which you want to recieve the messages in de samsung Wear app?

 

Regards,

Klaasjan

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Red Giant

Re: No text messages on Galaxy Watch

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what is the software version from the settings > about watch? have u factory reset the watch? have u tried uninstalling gear manager and re install the gear manager?

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user0Jhea151F4
Constellation

Re: No text messages on Galaxy Watch

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The software version is Tizen 4.0.0.0 R810xxu1brh3. I have not tried a factory reset yet and re installing the gear manager didnt work.

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Red Giant

Re: No text messages on Galaxy Watch

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that is very weird yet seems like only options left r to exchange or return.... if the factory reset doesn't work....

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usereE5I3ktvMV
Astronaut

Re: No text messages on Galaxy Watch

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I have the exact same issue. I have a Sony android and I cant see the message or email app

 

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Samsung Moderator
Samsung Moderator

Re: No text messages on Galaxy Watch

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Have you tried the steps from the accepted solution here?

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useruwQtB6Oi7j
Astronaut

Re: No text messages on Galaxy Watch

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Having the same issue, no texts showing up.  I've factory reset and reinstalled the app on my phone.  Made sure I clicked allow on everything.  The fix isn't working and it sounds like this is a common issue.  Considering returning the watch if I can't get this to work.

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Samsung Moderator
Samsung Moderator

Re: No text messages on Galaxy Watch

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Give this link a try.

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user3vFJGu2wP9
Constellation

Re: No text messages on Galaxy Watch

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I tried the solution and I cannot get text messages on my watch from Pixel 2

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