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Watch 5 issue with screen not coming up

(Topic created: 08-25-2022 07:21 AM)
usery5P6M9nExt
Asteroid
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Galaxy Watch

I just got my Watch5 yesterday and I cannot get the screen to come up automatically when I raise my wrist. I have it set that way but it's not working. I also tried setting the always-on feature but it doesn't seem to work either. Any suggestions?

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GrandSlamsung
Asteroid
Options
Galaxy Watch
Make sure the band is snug and give it a try. If not you may need to restart or reset before contacting support for a warranty claim.

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Solution
GrandSlamsung
Asteroid
Options
Galaxy Watch
Make sure the band is snug and give it a try. If not you may need to restart or reset before contacting support for a warranty claim.
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usery5P6M9nExt
Asteroid
Options
Galaxy Watch

Thanks. I snugged it up a bit and restarted and now it works. Thanks for the advice!

vitaloo
Asteroid
Options
Galaxy Watch
Did you try restarting the watch to see if the change takes place since they don't have save on a lot of The Choice buttons?
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