Original topic:

Watch 7 still receive incoming calls with "Do not disturb" active

(Topic created: 07-30-2024 06:08 AM)
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Enzobea
Asteroid
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Galaxy Watch

my watch 7 has a issue. The DND  mode didn't work. Even I turn it on, when there was incoming call. It still ring ang vibrating. How can I fix It? I think it's the bug of ui6.0. If you got that watch, could you help me to test it? maybe we can report to technician. Thank you.

8 Replies
realaud
Honored Contributor
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Galaxy Watch

Do you have DND synced with your phone?  If not, then enable it.  Then check your phone's DND settings to make sure you didn't allow some notifications to come through. Settings/notifications/do not disturb.  Go to the last section "allowed during Do not disturb" and see what's being allowed.  If there is something being allowed that you don't want click on that section and delete the permission.  Alarms will always come through.

Enzobea
Asteroid
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Galaxy Watch

yes, I have already tried even rest my watch but it still happened. When my phone sets DND, all goes well. No ring no vibration

realaud
Honored Contributor
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Galaxy Watch
The settings for DND within a mode are different than the settings for DND for the phone. You have to go into the mode and set the parameters for that instance of DND.
userL1INSj7PlA
Constellation
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Galaxy Watch

I'm also having this issue. Very annoying.

Forgetmenot222
Asteroid
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Galaxy Watch
I also have the same issue. Have you been able to resolve this problem?
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Mikey217
Constellation
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Galaxy Watch

I'm having the same issue.  All settings check out on both the phone and the watch.  Very annoying!

Forgetmenot222
Asteroid
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Galaxy Watch

Even when I turn on Do Not Disturb, my watch Ultra still allows WhatsApp calls. I have reset the watch severally, uninstalled and installed the WhatsApp app, and even checked if I had any exception in place but the problem persists. My wife's watch 4 doesn't do this. Does it mean the Watch Ultra has issues?

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realaud
Honored Contributor
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Galaxy Watch

I would say the Watch 7 has issues.

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