Original topic:

Watch FORCING me to install wallet!

(Topic created: yesterday)
203 Views
Fulagyrl
Asteroid
Options
Galaxy Watch
Watch 6 forcing me to setup wallet on my watch. I DON'T WANT TO. Samsung support tech did remote access into phone and still couldn't help! They ended the help session on me. Help!
8 Replies
meshy
Constellation
Options
Galaxy Watch
This happened on my phone?
0 Likes
Fulagyrl
Asteroid
Options
Galaxy Watch
It's my watch 6. Keeps prompting me to set it up. The constant notifications to do so is draining my watch battery
0 Likes
realaud
Honored Contributor
Options
Galaxy Watch

It shouldn't be prompting you to set up Samsung pay spontaneously. Unless you are long pressing the back button, it should not even pop up. Something has gone amiss.  I recommend deleting the cache partition of the watch or doing a complete reset and then restore your backup (do make sure you have a backup first). Wallet can't be uninstalled or disabled; you can only not use it.

0 Likes
Fulagyrl
Asteroid
Options
Galaxy Watch
Thanks!
The tech made me reset it a few times but didnt work. It just started happening 3 weeks ago. Have had the watch for almost a year now.
0 Likes
realaud
Honored Contributor
Options
Galaxy Watch

You reset the watch several times and it did not stop the behavior. I am not sure that a reset also deletes the cache partition.  One would think it would, but I seem to remember reading somewhere that it does not.  You can try that and see if it helps.  Also, when you reset the watch did you restore the backup or start from scratch?  It might be worthwhile to start from scratch.  However, deleting the cache partition is the least disruptive thing to try first.

 

You said you spoke to tech. Did you call tech support or have a text chat with a technician?  Have you put in an actual error report and upload your logs?  That may be the way to go here.  When the developers examine your logs they may see what the crossed signal is.

0 Likes
WaddlingWaffle
Constellation
Options
Galaxy Watch
You could adb and uninstall wallet. Theres also a way to remap the button to google wallet. I'd check reddit if iwu
0 Likes
Fulagyrl
Asteroid
Options
Galaxy Watch
Ok, will look on Reddit!
0 Likes
realaud
Honored Contributor
Options
Galaxy Watch

You can't re-map the bottom button to Google Wallet.  You can re-map the home button double press to be Google wallet.  The back button long-press is reserved for Samsung Pay.

0 Likes