Keyboard mobile app no more emoji suggestions

[Natey]

After the latest update in May 2024, my Samsung keyboard app for my Galaxy Z Flip 3 no longer suggests emojis and stickers while I type.

The settings options for those are still ON.

Model: SM-F711U1 (unlocked; Carrier = T-Mobile)

Recent One UI 6.1 update, and 

Build Number : F711U1UES7IXE5

Android version : U(Android 14)

Release Date : 2024-05-23

Security patch level : 2024-05-01

See https://doc.samsungmobile.com/SM-F711U1/XAA/doc.html for details of updates.

[Samsung_Moderator · Accepted solution]

Hello Natey, Thank you for reaching out, and for your contributions in the Community. We understand how disappointing it is to not have the emoji suggestions in the keyboard.

Have you tried clearing the cache for the keyboard?

We also recommend resetting the keyboard. Settings>General Management>Samsung Keyboard>Reset to default settings.

Let us know if this helps.

[Natey]

Clearing Samsung Keyboard app cache fixed it. Thanks!

[Samsung_Moderator]

You are very welcome! We are happy you were able to get it working. Let us know if you have any further questions.