Original topic:

Blue screen

(Topic created: 07-26-2021 08:41 PM)
userr0firmIWDj
Astronaut
Options
HD and UHD TVs

3 year old Samsung has a blue screen and the power button won’t work.  This tv doesn’t have any input buttons or volume buttons. Thinking power surge. 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
SamsungJam
Community Manager
Community Manager
Options
HD and UHD TVs

Oh no!  That's bound to be super frustrating.  Have you attempted to plug the television into an outlet directly?  If not, please give that a try.  If you are still getting the blue screen afterwards the next step would be to have the television serviced.  If you would like to move forward with that process: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

0 Likes
Reply
1 Reply
Solution
SamsungJam
Community Manager
Community Manager
Options
HD and UHD TVs

Oh no!  That's bound to be super frustrating.  Have you attempted to plug the television into an outlet directly?  If not, please give that a try.  If you are still getting the blue screen afterwards the next step would be to have the television serviced.  If you would like to move forward with that process: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

0 Likes
Reply