JUMP TO SOLUTION Solved

Original topic:

TV overheated and melted screen

(Topic created: 05-24-2022 07:02 AM)
userpYDu79xyOq
Astronaut
Options
HD and UHD TVs

I have a 7 year old Samsung 50” tv model UN50J6300 that melted in the lower left hand corner. Unplugged it immediately, now when I try to turn it on I see white vertical lines shortly followed by completely black screen. Anyone else have this happen? I know this is out of warranty but it’s obviously a factory defect.

0 Likes
Reply
8 Replies
Bs2209
Comet
Options
HD and UHD TVs
WOW lol I mean it is 7 years old buddy it's just time for a new TV
0 Likes
Reply
Jetster
Comet
Options
HD and UHD TVs
Agreed
0 Likes
Reply
Jetster
Comet
Options
HD and UHD TVs
I don't understand how it would "melt" did you keep it outside for a long time in the sun?
JaylhansGamez
Astronaut
Options
HD and UHD TVs
Em
0 Likes
Reply
JaylhansGamez
Astronaut
Options
HD and UHD TVs
Idk how it survived 7 years.
0 Likes
Reply
Roxanne55
Nebula
Options
HD and UHD TVs
I am not sure why you plugged the TV back in the outlet if it "melted". Get rid of it .
0 Likes
Reply
Diaboyos
Neutron Star
Options
HD and UHD TVs
They're always melting in the lower left corner. I've seen many posts like this. Unfortunately, if it's not under warranty the cost to repair or replace it will be up to you.
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

I can definitely understand how frustrating this may be. 

I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location