Original topic:

Cannot get Q6CC to Connect via HDMI

(Topic created: Sunday)
105 Views
usergt3CZGUDh8
Constellation
Options
Home Theater
I just grabbed an inexpensive Soundbar for a spare room and connected it to my Samsung UN65MU630D TV. I've tried so many things and just cannot figure this out! Below is what I've done:
- Power Cycle
- Swap HDMI cords (it's brand new though and used the new HDMI cord it came with, but didn't work with an older one either)
- Made sure AnyNet was on.
- Made sure both ends went into HDMI ARC ports
- Downloaded and installed firmware update via USB.

It doesn't even show as an option under Audio to select the Soundbar, however I did try plugging a Blu-ray player into the extra HDMI port on Soundbar and the TV instantly recognized that. 

I can get the Soundbar to connect via Bluetooth, but again, it doesn't even show up as an option to select.

Lastly I tried to add to Smartthings but there's no QR to scan and when I try to add manually, it just says "Power On to begin using your device" but it already is on and that screen never changed, so I can't get it added to the app. 

What else can I do?! I don't want to use optical or BT as you lose the benefits of the enhanced sound, but I'm at a loss here. It's Samsung to Samsung, this should be a breeze!
1 Reply
realaud
Honored Contributor
Options
Home Theater

Is it possible that you are using the wrong HDMI port on the sound bar to connect to the TV?  You said you connected a blu-ray player to the extra port on the sound bar and the TV recognized it. Have you also tried using a different HDMI port on the TV? Have you read the manual?

0 Likes