I just purchased a QN90C. It came with a HW-Q600C remote.
I added the Verizon FIOS app. The Samsung remote works to change channels and volume but it does not provide a way to view the menu to select the FIOS DVR. I also can't use it to record?
While I can use the FIOS remote to do everything while on FIOS, I would like to use the smart remote if possible.
Any suggestions?
As an aside, I am considering replacing FIOS with HULU. Will the HW-Q600C remote work with HULU?
We can't guarantee that the remote will work different features within a third party application. With you having issues with the Verizon app, you will need to reach out to their app developers for further assistance on that front. However, I do see that you were provided the incorrect remote for your TV, we can get you the correct remote sent to you 🙂 Could you send a private message to any of the mods here with your TV's full model code and serial number along with a link to this thread so that we can get this corrected for you?
