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07-01-2021 10:10 PM (Last edited 07-03-2021 06:07 AM ) in
Home TheaterJust received the projector a few days ago. Last night, all apps have lost audio. It will still make the sound when the projector is turned it on, though. By the way, I'm only using the projector speaker for the sound. Anyone else has seen this issue?
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07-04-2021 07:40 AM in
Home TheaterHey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01202525/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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07-04-2021 07:40 AM in
Home TheaterHey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01202525/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.