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Q990c smart things connection issues

(Topic created: 06-02-2023 05:53 PM)
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robmp11
Cosmic Ray
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Home Theater

Can't get the sound bar to connect to smart things, tv and sound bar on same wifi. then it says to hit the volume down on the sound bar to connect , does nothing but lower the volume. then get error code 14-002, wounder if I need to return to the store. thanks for any help 

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Samsung_Moderator
Community Manager
Community Manager
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Home Theater

Hello! Thank you for reaching out! I can see how having your soundbar connected to smart things will be useful. I would recommend reaching out to our smart things community by going to the link below.  As they will have the best resources for this. 

 

https://community.smartthings.com/

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Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

Hello! Thank you for reaching out! I can see how having your soundbar connected to smart things will be useful. I would recommend reaching out to our smart things community by going to the link below.  As they will have the best resources for this. 

 

https://community.smartthings.com/

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