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SAMSUNG HW-Q60T/ZA SOUNDBAR

(Topic created: 11-25-2022 09:40 PM)
Carlitos1983
Asteroid
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Home Theater
SAMSUNG HW-Q60T/ZAproblem the blue light link is continuing blinking and i cant pair

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Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

You don't have to worry about navigating a complicated process when it's time to set up your home theater system. The soundbar and subwoofer should connect automatically when they are turned on, making enjoying your entertainment super easy. If for some reason they don't, you can connect manually just as easily.

 

1.)Connect the power cords for the soundbar and the subwoofer to the back of each, and then plug both into a wall outlet.

 

2.)Use a small pointed object to press the ID SET button on the back of the subwoofer.

 

3.)Continue holding until STANDBY turns off and LINK (Blue LED) blinks quickly.

 

4.)While the soundbar is turned off, press and hold Mute on the remote control.

 

Note: Some soundbar models have an ID SET button on the soundbar that can be used instead. Otherwise the remote is required to perform ID SET. If the Mute button does not cause ID SET to occur, try holding the Up button instead. If neither of those work, consult your soundbar's user manual for instructions.

 

5.)Continue holding until ID SET appears on the soundbar's display.

 

6.)To finalize the connection, turn on the soundbar while the subwoofer's Blue LED blinks.


The main unit and the subwoofer are now connected and the Blue LED should be solid.

 

7.)If the Blue LED is still blinking, the process has failed. Turn off the soundbar and start again from Step 2.

 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

You don't have to worry about navigating a complicated process when it's time to set up your home theater system. The soundbar and subwoofer should connect automatically when they are turned on, making enjoying your entertainment super easy. If for some reason they don't, you can connect manually just as easily.

 

1.)Connect the power cords for the soundbar and the subwoofer to the back of each, and then plug both into a wall outlet.

 

2.)Use a small pointed object to press the ID SET button on the back of the subwoofer.

 

3.)Continue holding until STANDBY turns off and LINK (Blue LED) blinks quickly.

 

4.)While the soundbar is turned off, press and hold Mute on the remote control.

 

Note: Some soundbar models have an ID SET button on the soundbar that can be used instead. Otherwise the remote is required to perform ID SET. If the Mute button does not cause ID SET to occur, try holding the Up button instead. If neither of those work, consult your soundbar's user manual for instructions.

 

5.)Continue holding until ID SET appears on the soundbar's display.

 

6.)To finalize the connection, turn on the soundbar while the subwoofer's Blue LED blinks.


The main unit and the subwoofer are now connected and the Blue LED should be solid.

 

7.)If the Blue LED is still blinking, the process has failed. Turn off the soundbar and start again from Step 2.

 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location