Original topic:

Samsung HW-Q910C - Is Alexa active when the Sound Bar is off?

(Topic created: 08-21-2024 08:02 AM)
492 Views
userEsw9MINqZl
Constellation
Options
Home Theater

My TV and HW-Q910C soundbar are controlled by my Harmony remote.  Alexa is built in to the soundbar. I haven't activated it yet.

When the soundar is 'off' (turned off by the remote), does it turn off the Alexa function too?  Or is it like an Echo where it wakes on hearing the wake word?

3 Replies
Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

Hello @userEsw9MINqZl! Thank you for reaching out! From what my research I am not seeing anything that would suggest that it would work. You should be able to turn it on with SmartThings and control it with Alexa. I unfortunately do not have the soundbar to test this with to give you a 100% certain answer.

0 Likes
avantgarde35
Constellation
Options
Home Theater

I have a Bose soundbar but I can't find a connection for it on my new Samsung TV DU8000.  Any suggestions?

0 Likes
SamsungTam
Samsung Moderator
Samsung Moderator
Options
Home Theater

Hello! @avantgarde35 You can try to check for an HDMI ARC port on both the TV and the soundbar. The TV usually labels it as "HDMI ARC" or "HDMI eARC." Please let me know if that helps


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes