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ā08-21-2024 10:01 AM in
Home TheaterPurchased my samsung sound bar and connected it via eARC to my TCL 65inch tv with a roku device in the input one of the sound bar. This worked mostly fine for a week.
We started seeing periodic issues where the video would cut out, but the audio would continue and then come back after a few seconds. Now the tv is saying No Signal.
Here are the steps I have taken:
TV: Capacitor drain, factory reset, testing sound bar in all the inputes (no signal), testing roku in other inputes (no issue), different cables.
Any thoughts? Did I just wait a significant amount of money and time mounting a piece of junk?
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ā09-05-2024 06:42 PM in
Home TheaterHave you checked that the TV eARC port is normal? If so, no doubt about the eARC on the soundbar went out.
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ā09-08-2024 03:39 AM (Last edited ā09-08-2024 03:40 AM ) in
Home TheaterWow really? And both products are brand new? My first thought would be the hdmi cables (need to be 100% youāre using a good hdmi/2.1B cable if necessary).
also, maybe check the tcl settings that earc is enabled, hdmi input settings are on/enhanced, CEC is on, etc. what model tcl ?
I recall seeing a few options that had to be changed one way or the other on my moms tcl 75Q750G.